Terms of use · Last updated 17 April 2026
These terms govern use of the public site. Engagement terms (fees, scope, IP, confidentiality, liability) are set in a signed engagement letter and, where applicable, a DPA — both of which supersede this page for contracted work. See Pricing & Engagement Tiers for the published fee structure.
The public site is provided for informational and business-development purposes. It does not create an attorney-client relationship, agency relationship, fiduciary relationship, or any binding engagement on its own.
VitaCoreX LLC is not a law firm and does not provide legal advice or legal representation. Legal strategy and legal advice remain the responsibility of licensed counsel. Content on this site describing legal-adjacent workflows (lien calendars, FDCPA boundaries, HIPAA boundaries, file-readiness) is administrative and procedural, not a substitute for advice of counsel.
The site does not position VitaCoreX as a licensed collection agency. Recovery-related work is framed as workflow infrastructure, documentation control, and operator support before or around escalation decisions. Where licensed collections activity is required, the operator retains a licensed agency or counsel directly; VitaCoreX's role is to make the handoff file-ready.
Any economics illustrations, examples, case studies, pilot frames, or benchmarks (including the published 2.2–4.4× pilot-ROI band on the Pricing & Engagement Tiers page) are informational. They are not guarantees of rankings, collections outcomes, ROI, DSO reduction, or any fixed business result. Actual results depend on portfolio composition, documentation quality, and operator cooperation.
Any working engagement requires a separate written engagement letter that defines scope, fees, timelines, deliverables, payment terms, termination rights, confidentiality, IP assignment, and liability. Where a provision of the engagement letter conflicts with a provision of these site terms, the engagement letter controls for the engaged scope. The fee structure reference is published at Pricing & Engagement Tiers; the procurement-facing documentation posture at Security & Compliance and Sub-processors & DPA.
All content on vitacorexllc.com — text, graphics, logos, diagrams, sample deliverables, and JSON-LD metadata — is owned by VitaCoreX LLC or used under license. Visitors receive a limited, non-exclusive, non-transferable license to view and print pages for internal procurement review and for vendor-evaluation purposes. Republication, resale, training of third-party machine-learning models on site content in bulk, or competitive-product derivation without written permission is not authorized. Quoting short excerpts for procurement documentation with attribution is permitted.
Under a signed engagement letter, the default posture is:
A mutual non-disclosure agreement is signed before any discussion that touches specific portfolio composition, sub-processor details, diagnostic methodology beyond what is already published, or reference contacts. Either party's NDA template is acceptable — VitaCoreX does not require its own. Information exchanged before an NDA is in place is limited to what is already public on this site.
The public site is provided "as is" and "as available" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy of information. Engagement deliverables under a signed engagement letter carry the warranties stated in that engagement letter, not this clause.
To the maximum extent permitted by applicable law, VitaCoreX LLC's aggregate liability arising from use of the public site is limited to $100. This clause does not apply to engagement liability, which is governed by the engagement letter. Nothing in these terms limits liability for fraud, gross negligence, or any liability that cannot be limited under applicable law.
You agree to indemnify and hold VitaCoreX LLC harmless from claims arising out of your submission of unlawful content, your misuse of the public site, or your violation of third-party rights through your use of the site. Reciprocal indemnification for engagement scope is addressed in the engagement letter.
These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws principles. Disputes arising from the public site first go through a 30-day good-faith negotiation period between named contacts; if unresolved, either party may submit the dispute to confidential, binding arbitration in Hillsborough County, Florida, under the Commercial Arbitration Rules of the American Arbitration Association, with judgment on the award enforceable in any court of competent jurisdiction. Engagement disputes follow the dispute-resolution clause in the engagement letter.
If any provision of these terms is held invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision is modified to the minimum extent necessary to make it enforceable while preserving intent.
Material changes are announced on this page with a new "Last updated" date at the top. Continued use of the site after an update constitutes acceptance of the updated terms. Engagement letters in effect are not affected by changes to this page.
Questions about these terms: contact form or call/text (888) 794-8292. Procurement points of contact for engagement-specific terms are named in the engagement letter.
